The Aunt Bertha Blog

Announcing Appointment Scheduling

We always begin team meetings at Aunt Bertha with our mission statement--"To connect all people in need and the programs that serve them (with dignity and ease)." As part of that mission, we strive to build products that help community based organizations streamline their processes, work together, and most importantly, save time so they can better meet the needs of the people they serve.

We consistently heard from program administrators that they lacked insight into their teammate's schedules and consequently ended up double (or triple) booking intake appointments more often than not. This left helping professionals at these organizations overworked and people in need confused on what was next. We believed there was a better way.  

It's with that belief in mind that we bring you Appointment Scheduling 

The Appointment Scheduling tool offers a way for claimed community based organizations listed on Aunt Bertha to easily create, schedule, and manage appointments with people in need of services as a key step in their intake process. Managing appointments can be stressful (on both sides), time consuming, and expensive. Our tool is free and simple to use. 


 Community Based Organizations will save time, resources, and can:

  • Benefit from a full history of their work with a person in need, including appointments, all on one platform. 
  • Easily show availability for appointments at your program location(s)
  • Book appointments on behalf of people in need, or allow them to book for themselves
  • Schedule appointments for colleagues 
  • Save calendar invites to colleagues' work calendars

People In Need get the dignity of an immediate response and can:

  • Easily see when and where their appointment is
  • See what documents or identification they'll need to bring to their appointment
  • Get reminders via email or text message so they never miss an important appointment. 

Interested in adding appointment scheduling to your program listings on Aunt Bertha? We're so glad! Just click below and our team will get you set up. Reminder: Appointment Scheduling is a completely free feature--all you have to do is claim your program listing

Learn more

As always, we'd love your feedback on this, and all features on Aunt Bertha. Send your thoughts to


Topics: new features community needs Social Workers helping people find services Social Services non-profit tech non-profit Social Work

Austin Free-Net

Last night, Erine and David Neff, author of a great new book about non-profits, showed our website to a group of people to test our guarantee of being "simple and easy".

We did it at one of the most cutting edge non-profits in town, Austin Free-Net!

This is what their communications director, Sheena, had to say about what they do:

Austin Free-Net is a non-profit corporation established in 1995, Austin Free-Net (AFN) helps community organizations launch free Internet access sites for the public. AFN provides technical expertise, services and equipment to community organizations, to build computer labs that are technologically and economically self-sustaining over time. We provide free computer/Internet access and training at 15 sites in Austin.

New technology promises an opportunity for all, but only on an equal playing field, with equal access to information, education and involvement in the community. Anyone that has the desire should be able to access the Internet to improve their lives and contribute to society.

With these facts in mind, Austin Free-Net exists to make equal access to computing resources a reality.

Austin Free-Net is bridging the digital divide!

We are proud to work with this organization and look forward to further collaborations.

Go check them out now.

Topics: technology austin digital divide non-profit