The Aunt Bertha Blog

Announcing Aunt Bertha's NEW Provider Package

Here at Aunt Bertha, we have dubbed September "Direct Service Providers Month". Why? Because for a while now, we’ve been asking direct service providers who have listings on Aunt Bertha to claim their programs. Starting today, we are making this process easier and opening up so many new, free tools for claimed providers, we need a whole month to talk about it and celebrate YOU!

It’s simple: Claim your program and you have access to the NEW Provider Package.

Questions on how to claim? Answers.

So what’s the Provider Package?

The Provider Package is a suite of new, free features and tools for our claimed providers complete with support and step-by-step how-to’s to help you get the most out of your Aunt Bertha experience.

Screen Shot 2017-09-01 at 2.36.24 PM.pngThe Provider Package is also a way for the Aunt Bertha team to say “thank you” to the amazing group of service providers who make up such a big part of our community. Your work inspires and energizes us to build products that make the process of helping people easier. We heard your feedback and went to work.

We’re excited to bring you:

    • A new webpage especially for This brand new webpage features all the information and how-to’s you need to start making the most of the Provider Package’s free tools. Bookmark it!
  • The Provider 101 GuideA one-stop shop that guides you through everything you need to know about the features you’ve unlocked by claiming your program, including Frequently Asked Questions. 

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Once you have the basics down you can...

  • Update your programs’ information: The ability to get the right information about your programs to people in need by easily updating key information, like: immediate next steps, your location, hours of operation, availability, eligibility requirements, supported languages, and more.
  • Take advantage of FREE features to help you help others, including the ability to:
    • Track and manage referrals made to your programs
    • Share your favorite programs among team members
    • See reporting and analytics of your program (and consider using this to show demand and gain more funding to do your work)

Over the next month, keep an eye out for in depth looks at all of the free features unlocked by claiming, highlights of providers across the country using Aunt Bertha to do impactful work in their communities, and more! Claim your programs now to get started!

Have feedback on the Provider Package or ideas for Aunt Bertha features that would help you or your organization? Let us know! Send a message to

Topics: Provider Package