The Open Eligibility Project

The Open Eligibility Project is a collaborative for a series of standards for the human services sector. The Open Eligibility taxonomy is a simple way to categorize human services and human situations. With these common categories, we, as service providers, navigators, and people in need, can find human services quickly and easily.

Taxonomy

The Open Eligibility taxonomy consists of two important concepts: Human Services and Human Situations. Human Services are serviced offered by government or charitable organizations, and include things such as housing, food pantries or counseling services. 

Human Situations are ways of describing attributes of a person that could help them find programs they are looking for, including examples like: veterans, physical disability or seniors.  

Human Services | Human Situations | Glossary | FAQ | Github

Human Services

emergency | foodhousinggoodstransithealthmoneycareeducationworklegal

Emergency

Services for psychiatric emergencies, emergency financial assistance, immediate safety needs, disaster preparedness, and disaster response.

  • Disaster Response
  • Emergency Cash
    • Help Pay for Food
    • Help Pay for Healthcare
    • Help Pay for Housing
    • Help Pay for Gas
    • Help Pay for School
    • Help Pay for Utilities
  • Emergency Food
  • Emergency Shelter
  • Help Find Missing Persons
  • Immediate Safety
    • Help Escape Violence
    • Safe Housing
  • Psychiatric Emergency Services

Food

Services for free meals, food pantries, help paying for food, food delivery, food benefits, and nutrition support.

     
  • Community Gardens
  • Emergency Food
  • Food Delivery
  • Food Pantry
  • Free Meals
  • Help Pay for Food
    • Food Benefits
  • Nutrition

Housing

Services for emergency, short- term and long- term housing, housing advice, help finding housing, and paying for housing.

 
  • Emergency Shelter
  • Help Find Housing
  • Help Pay for Housing
    • Help Pay for Utilities
    • Home & Renters Insurance
    • Housing Vouchers
    • Maintenance & Repairs
  • Housing Advice
    • Foreclosure Counseling
    • Homebuyer Education
  • Residential Housing
    • Long-Term Housing
      • Assisted Living
      • Independent Living
      • Nursing Home
      • Public Housing
    • Safe Housing
    • Short-Term Housing
      • Nursing Home
      • Sober Living

Goods

Services for clothing, furniture, baby supplies, toys and gifts, and other physical goods.

  • Baby Supplies
    • Baby Clothes
    • Diapers & Formula
  • Clothing
    • Baby Clothes
    • Clothes for School
    • Clothes for Work
    • Clothing Vouchers
  • Home Goods
    • Blankets & Fans
    • Books
    • Furniture
    • Personal Care Items
    • Supplies for Work
  • Medical Supplies
    • Assistive Technology
  • Toys & Gifts

Transit

Services for bus passes, transportation to school, healthcare, appointments, and more.

  • Help Pay for Transit
    • Bus Passes
    • Help Pay for Gas
  • Transportation
    • Transportation for Healthcare
    • Transportation for School

Health

Services for medical care, dental care, health education, addiction and recovery, help finding services, and help paying for healthcare.

  • Addiction & Recovery
    • 12-Step
    • Detox
    • Outpatient Treatment
    • Residential Treatment
    • Sober Living
  • Dental Care
  • End-of-Life Care
    • Bereavement
    • Burial & Funeral Help
    • Hospice
    • Pain Management
  • Health Education
    • Daily Life Skills
    • Disease Management
    • Family Planning
    • Nutrition
    • Parenting Education
    • Sex Education
    • Understand Disability
    • Understand Mental Health
  • Help Pay for Healthcare
    • Disability Benefits
    • Discounted Healthcare
    • Health Insurance
    • Medical Supplies
    • Prescription Assistance
    • Transportation for Healthcare
  • Medical Care
    • Primary Care
    • Alternative Medicine
    • Assistive Technology
    • Birth Control
    • Checkup & Test
      • Disability Screening
      • Disease Screening
      • Hearing Tests
      • Mental Health Evaluation
      • Pregnancy Tests
      • Vision Tests
    • Maternity Care
    • Personal Hygiene
    • Prevent & Treat
      • Counseling
      • HIV Treatment
      • Pain Management
      • Disease Management
      • Nursing Home
      • Physical Therapy
      • Specialized Therapy
      • Vaccinations
      • In-Home Support
      • Residential Treatment
      • Outpatient Treatment
    • Psychiatric Emergency Services

Money

Services to help pay for housing, education, childcare, school, food and goods, financial education, tax preparation, insurance, government benefits, vouchers, and more.

  • Financial Assistance
    • Help Pay for Childcare
    • Help Pay for Food
      • Food Benefits
    • Help Pay for Healthcare
      • Disability Benefits
      • Discounted Healthcare
      • Health Insurance
      • Medical Supplies
      • Prescription Assistance
      • Transportation for Healthcare
    • Help Pay for Housing
      • Help Pay for Utilities
      • Home & Renters Insurance
      • Maintenance & Repairs
    • Help Pay for School
      • Books
      • Clothes for School
      • Financial Aid & Loans
      • Transportation for School
    • Help Pay for Transit
      • Help Pay for Gas
      • Bus Passes
    • Help Pay for Work Expenses
    • Government Benefits
      • Disability Benefits
      • Food Benefits
      • Retirement Benefits
      • Understand Government Programs
      • Unemployment Benefits
    • Financial Education
      • Credit Counseling
      • Foreclosure Counseling
      • Homebuyer Education
      • Savings Program
    • Insurance
      • Health Insurance
      • Home & Renters Insurance
    • Tax Preparation

Care

Services for animal welfare, residential caregiving, daytime caregiving, adoption & foster care, building support networks, end-of-life care, and help navigating the system.

  • Adoption & Foster Care
    • Adoption & Foster Placement
    • Adoption & Foster Parenting
    • Adoption Planning
    • Post-Adoption Support
  • Animal Welfare
  • Daytime Care
    • Adult Daycare
    • Afterschool Care
    • Childcare
      • Help Find Childcare
      • Help Pay for Childcare
    • Day Camp
    • Preschool
    • Recreation
    • Relief for Caregivers
  • End-of-Life Care
    • Bereavement
    • Burial & Funeral Help
    • Hospice
    • Pain Management
  • Navigating the System
    • Help Fill out Forms
    • Help Find Childcare
    • Help Find Housing
    • Help Find School
    • Help Find Work
  • Residential Care
    • Assisted Living
    • Residential Treatment
    • Nursing Home
    • Overnight Camp
  • Support Network
    • Counseling
    • Help Hotlines
    • Home Visiting
    • In-Home Support
    • Mentoring
    • One-on-One Support
    • Peer Support
    • Spiritual Support
    • Support Groups
      • 12-Step
      • Bereavement
      • Parenting Education
    • Virtual Support

Education

Services for preschool, after-school, special education, help finding school, help paying for school, alternative education, tutoring, and more.  

  • Help Find School
  • Help Pay for School
    • Books
    • Clothes for School
    • Financial Aid & Loans
    • Transportation for School
  • More Education
    • Alternative Education
    • Disaster Preparedness & Response
    • English as a Second Language (ESL)
    • Financial Education
      • Credit Counseling
      • Foreclosure Counseling
      • Homebuyer Education
    • Foreign Languages
    • GED/High-School Equivalency
    • Health Education
      • Disease Management
      • Family Planning
      • Nutrition Education
      • Parenting Education
      • Sex Education
      • Understand Disability
      • Understand Mental Health
    • Supported Employment
    • Special Education
    • Tutoring
  • Preschool
  • Screening & Exams
    • Citizenship & Immigration
    • GED/High-School Equivalency
    • English as a Second Language (ESL)
  • Skills & Training
    • Basic Literacy
    • Computer Class
    • Interview Training
    • Resume Development
    • Skills Assessment
    • Specialized Training

Work

Services for finding and sustaining work and improving job skills and abilities.

  • Help Find Work
    • Job Placement
    • Supported Employment
  • Help Pay for Work Expenses
    • Clothes for Work
    • Retirement Benefits
    • Supplies for Work
    • Unemployment Benefits
  • Skills & Training
    • Basic Literacy
    • Computer Class
    • GED/High-School Equivalency
    • Interview Training
    • Resume Development
    • Skills Assessment
    • Specialized Training
  • Supported Employment
  • Workplace Rights

Services for legal representation, mediation, advocacy, citizenship and immigration, adoption and foster care, guardianship, civil rights, and more.

  • Advocacy & Legal Aid
    • Adoption & Foster Care
      • Adoption & Foster Placement
      • Adoption & Foster Parenting
      • Adoption Planning
      • Post-Adoption Support
    • Citizenship & Immigration
    • Discrimination & Civil Rights
    • Guardianship
    • Identification Recovery
    • Understand Government Programs
    • Workplace Rights
  • Mediation
  • Notary
  • Representation
  • Translation & Interpretation

Human Situations

These are common attributes about a person. These can be used to help match a person's situation with available human services.

  • Age Group
    • Adults
    • Teens
    • Children
    • Seniors
  • Armed Forces
    • Active Duty
    • National Guard
    • Veterans
  • Citizenship
    • Immigrants
    • Refugees
    • Undocumented
  • Criminal History
    • Ex-Offenders
  • Disability
    • Learning Disability
    • Developmental Disability
    • Physical Disability
    • Intellectual Disability
    • Mentally Incapacitated
    • Limited Mobility
    • Hearing Impairment
    • Visual Impairment
    • Mental Illness
  • Education
    • Dropouts
    • Students
  • Emotional State
    • Grieving
  • Employment
    • Employed
    • Retirement
    • Unemployed
  • Gender
    • Women
    • Men
    • Transgender
  • Guardianship
    • Foster Youth
  • Health
    • Hospitalized
    • Pregnant
    • Cancer
    • Alzheimer’s
    • Seizure Disorder
    • Terminal Illness
    • Infectious Disease
    • Neuromuscular Disease
    • Substance Dependency
    • Mental Illness
    • Chronic Illness
  • Household
    • Individuals
    • Families
  • Housing
    • Home Owners
    • Home Renters
    • Homeless
    • Near Homeless
    • Runaways
  • Income
    • Benefit Recipients
    • Low-Income
  • Insurance
    • Uninsured
  • Language
    • Limited English
  • Race/Ethnicity
    • African American
    • Asian
    • Latino
  • Role
    • Caregivers
    • Spouses
    • Dependents
    • Fathers
    • Mothers
    • Parents
  • Sexuality
    • LGBTQ
  • Survivors
    • All Survivors
    • Abuse or Neglect Survivors
    • Burn Survivors
    • Domestic Violence Survivors
    • Human Trafficking Survivors
    • Natural Disaster Survivors
    • Sexual Assault Survivors
  • Urgency
    • In Crisis
    • In Danger

Glossary

  • 12-Step Group — Support groups structured around the 12-step model.
  • Addiction & Recovery — Programs guiding members through recovery from addiction, compulsion or other behavioral problems.
  • Adoption & Foster Care — Services surrounding the legal and supportive processes involved in selection, placement and supervision of adults and children into adoption and foster care homes.
  • Adoption & Foster Parenting — Services related to becoming a foster parent and support while parenting.
  • Adoption & Foster Placement — Services that help select families and children for adoption and supervision for the child during placement.
  • Adoption Planning — Services for anyone considering an adoption plan for their child.
  • Adult Daycare — Services providing supervised planned care for adults.
  • Advocacy & Legal-Aid — Services providing legal counseling for routine legal matters related to housing, elder law, bankruptcy, family law, public benefits and immigration.
  • After-school — After-school services for children outside regular school hours.
  • Alternative Education — Alternative education options for children and teens having difficulty succeeding in traditional public schools.
  • Alternative Medicine — Medical practice using self-awareness, herbal medicine, biofeedback or acupuncture.
  • Animal Welfare — Services for pet food and supplies, companion animals, shelters and rescue, and help paying for pet care.
  • Assisted Living — Residential facility typically providing a room, meals, housekeeping and laundry service. Depending on the needs of the resident they may also provide assistance with daily activities such as personal hygiene, dressing, eating and walking.
  • Assistive Technology — Services, equipment and supplies to help perform everyday living and employment tasks.
  • Baby Supplies — Services providing baby goods and supplies like formula, diapers and clothes.
  • Basic Literacy — Services to help improve basic reading and writing skills.
  • Bereavement — Grief counseling for the death or departure of a loved one.
  • Blankets & Fans — Services providing goods to help stay warm in the winter and cool in the summer.
  • Books — Services that provide free school books for students.
  • Burial & Funeral Help — Services relating to funeral ceremonies and burial arrangements.
  • Bus Passes — Services providing financial assistance in the form of bus passes.
  • Care — Services for animal welfare, residential and daytime caregiving, adoption and foster care, building support networks, end-of-life care, and help navigating the system.
  • Cash for Childcare — Financial assistance to help pay for childcare.
  • Cash for Food — Financial assistance to help pay for food.
  • Cash for Gas — Financial Assistance to help pay for gas.
  • Cash for Healthcare — Financial assistance to help pay for healthcare.
  • Cash for Housing — Financial assistance to help pay for rent and other housing expenses.
  • Cash for School — Financial assistance to help pay for school.
  • Cash for Utilities — Financial assistance to help pay for utilities.
  • Checkup & Test — Health and wellness services to check your current physical and mental well-being.
  • Childcare — Services providing supervised planned care for children.
  • Childcare Vouchers — Coupons to help pay for childcare.
  • Citizenship & Immigration — Services to help navigate US citizenship and immigration.
  • Clothes for Baby — New or used clothes for babies.
  • Clothes for School — New or used clothes for school.
  • Clothes for Work — New or used clothing for work.
  • Clothing — Services that provide new or used clothing.
  • Clothing Vouchers — Coupons to help pay for clothing.
  • Communication — Services that provide access to alternative forms of communication.
  • Computer Class — Services to help improve computer skills and abilities.
  • Computer Lab — Services that provide access to computers and the internet.
  • Counseling — Services for individuals, families and groups providing therapeutic interactions to address specific treatment goals.
  • Credit Counseling — Financial education services to help improve credit scores and reduce debt.
  • Daily Life Skills — Practical education and guidance in activities of daily living for those seeking to improve independent living ability.
  • Day Camp — Care and activities typically for children during the daytime.
  • Daytime Care — Services providing daytime caregiving programs and activities.
  • Dental Care — Low cost or free dental care.
  • Detox — Services treating severe intoxication and other withdrawal symptoms from reducing physical dependence on alcohol or drugs to avoid life-threatening medical crises during recovery.
  • Diapers & Formula — Services providing diapers, formula and other baby supplies.
  • Disability Benefits — Services providing supplemental income for individuals with disabilities.
  • Disaster Preparedness & Response — Services providing emergency planning, preparation, response relief, and recovery for natural disasters.
  • Discounted Healthcare — Reduced cost healthcare services.
  • Discrimination & Civil Rights — Services to help fight for your rights.
  • Disease Management — Services to help manage health conditions in day-to-day life and
  • improve overall quality of life.
  • Disease Screening — Services providing STD screening and other diagnostic services.
  • Education — Services for preschool, after-school, special education, help finding school, help paying for school, alternative education, tutoring and more.
  • Emergency — Services for psychiatric emergencies, emergency financial assistance, immediate safety needs, disaster preparedness, and disaster response.
  • Emergency Cash — Emergency financial assistance.
  • Emergency Food — Access to emergency food pantries.
  • Emergency Shelter — Immediate overnight sleeping facility for individuals and families in crisis, typically operated on first-come, first-serve basis.
  • End-of-Life Care — Services for pain management, spiritual support, grief counseling, bereavement support, and help paying for burial and funeral expenses.
  • English as a Second Language (ESL) — Services providing practical english language literacy instruction.
  • Family Planning — Services to help plan having children and using birth control.
  • Financial Aid & Student Loans — Financial assistance to help pay for tuition, books and other education expenses.
  • Financial Assistance — Services to help pay for things.
  • Financial Education — Services to help increase savings, manage debt, prepare to buy a house, and prevent home foreclosure.
  • Food — Services for free meals, food pantries, help paying for food, food delivery, food benefits, and nutrition support.
  • Food Benefits — Services for free meals, food pantries, help paying for food, food delivery, food benefits, and nutrition support.
  • Food Delivery — Services providing well-balanced meals to individuals living alone or with another person who is unable to prepare regular, adequate meals.
  • Food Pantry — Services providing food to meet nourishment needs of individuals and families.
  • Foreclosure Counseling — Services to help homeowners protect their housing and avoid foreclosure.
  • Foreign Languages — Instruction for learning foreign languages.
  • Free Meals — Services providing free meals.
  • Furniture — Services providing new or used furniture.
  • GED/High-School Equivalency — Instruction to help prepare individuals for the GED or High School Equivalency.
  • Goods — Services for clothing, furniture, baby supplies, toys and gifts, and other physical goods.
  • Government Benefits — Supplemental income assistance.
  • Guardianship — Services providing legal management of individuals property and rights.
  • Halfway Housing — Transitional residential services for ex-offenders or substance abusers.
  • Health — Services for medical care, dental care, health education, addiction and recovery, help finding services, and help paying for healthcare.
  • Health Education — Services helping you learn about nutrition, daily living skills, parenting, family planning, disease management, disability, sex education, and mental health.
  • Health Insurance — Insurance against loss due to ill health.
  • Healthcare Vouchers — Coupons to help pay for healthcare services.
  • Hearing Tests — Services providing tests to determine if an individual has hearing deficiencies.
  • Help Escape Violence — Services for helping escape dangerous situations.
  • Help Fill Out Forms — Services providing assistance filling out difficult government forms and applications.
  • Help Find Childcare — Services to help find the right childcare program for your needs.
  • Help Find Housing — Services for helping find the right housing for your needs.
  • Help Find School — Services for helping find the right school or learning program for your needs.
  • Help Find Services — Services for helping find the right community service programs for your needs.
  • Help Find Work — Activities assisting in obtaining employment by matching the skills and capabilities of job seekers with those demanded by job openings.
  • Help Hotline — Telephone assistance for those in distress to help defuse crisis.
  • Help Pay for Childcare — Financial assistance for childcare related expenses.
  • Help Pay for Food — Financial assistance for food related expenses.
  • Help Pay for Healthcare — Services to help pay for medical expenses and reduce overall cost of healthcare through financial assistance and discounted healthcare.
  • Help Pay for Housing — Financial assistance for rent and other housing related expenses.
  • Help Pay for Pet Care — Services for pet food and supplies, companion animals, shelters and rescue, and help paying for pet care.
  • Help Pay for School — Financial assistance for education related expenses.
  • Help Pay for Transportation — Financial assistance to help pay for transportation expenses.
  • Help Pay for Work Expenses — Financial assistance to help pay for work expenses like clothing and certifications.
  • HIV Treatment — Services providing medical treatment for HIV/AIDS.
  • Home & Renters Insurance — Protection against future loss related to housing.
  • Home Buyer Education — Services providing assistance to first time home buyers.
  • Home Goods — Services providing new or used furniture items and other household supplies.
  • Home Visiting — Visits to homebound, hospitalized or other socially isolated individuals due to disability, old age, or lack of companionship to maintain contact with others to just talk, read, listen etc.
  • Hospice — Services providing healthcare and emotional support to terminally ill patients and their caregivers.
  • Housing — Services for emergency, short-term and long-term housing, housing advice, help finding housing, and help paying for housing.
  • Housing Advice — Services that can help guide individuals and families through issues related to housing.
  • Housing Vouchers — Coupons to help pay for housing.
  • Housing with Support — Housing services to help individuals and families find and maintain stable and permanent housing.
  • Identification Recovery — Services to help pay for and retrieve birth certificates, social security numbers, and other forms of identification.
  • Immediate Safety — Services to help escape violence, find safe and protective housing, or otherwise protect an individuals immediate personal safety.
  • Independent Living — Residential housing for individuals or couples who are able to take care of their own daily needs.
  • In-Home Support — Services providing regular support to ensure families and caregivers are able to remain in their home.
  • Insurance — Programs protecting against future loss.
  • Internet Access — Services providing free or reduced cost access to the internet.
  • Interview Training — Services to help prepare individuals for job interviews.
  • Job Placement — Activities assisting in obtaining employment by matching the skills and capabilities of job seekers with those demanded by job openings.
  • Legal — Services for legal representation, mediation, advocacy, citizenship and immigration, adoption and foster care, guardianship, civil rights, and more.
  • Long-Term Housing — Permanent, safe and affordable housing for individuals and families including assisted living communities, supportive housing, nursing homes, and residential care.
  • Maintenance & Repairs — Free or low-cost home maintenance services.
  • Maternity Care — Prenatal and maternity care activities including exams, tests, counseling, education and referrals.
  • Mediation — Intervening for the purposes of reaching an agreement or resolve difference.
  • Medical Supplies — Programs that pay for or provide necessary in-home hospital equipment, monitoring devices, respiratory aids, prevention kits, and other medical supplies.
  • Mental Health — Services providing diagnosis and treatment for individuals experiencing mental health problems that disrupt activities of daily living.
  • Mental Health Evaluation — Screening and evaluation services for individuals and groups with the purpose of attaining and maintaining good mental health.
  • Mentoring — Services providing positive role models for achieving personal growth and success
  • Money — Services to help pay for housing, education, childcare, school, food and goods, financial education, tax preparation, insurance, government benefits, vouchers and more.
  • More Education — Opportunities to acquire knowledge, skills or behavior.
  • Navigating the System — Services that help find the right services for your situation.
  • Notary — Services to authorize or certify certain legal documents.
  • Nursing Home — Residential facility providing 24-hour licensed nursing care intended for people who need ongoing medical care as well as help with daily activities.
  • Nutrition — Services providing instruction and guidance to maintain or improve nutritional well-being.
  • One-on-One Support — Services providing one-on-one interaction with a case worker.
  • Outpatient Treatment — Nonresidential treatment services.
  • Overnight Camp — Services providing overnight camps.
  • Pain Management — Medical services to relieve pain.
  • Parenting — Services providing instruction, guidance and support to help parents and caregivers with the job of parenting.
  • Peer Support — Support services by a person who has progressed in his or her own recovery and is working to assist other people with those issues.
  • Personal Care Items — Services providing personal care items and hygiene necessities.
  • Personal Hygiene — Services providing showers and other sanitation services.
  • Phone Services — Services providing free or reduced cost access to telephone services.
  • Physical Health — Services providing diagnosis and treatment for individuals experiencing physical health problems that disrupt activities of daily living.
  • Physical Therapy — Support to restore or improve movement and strength for persons whose mobility has been impaired.
  • Post-Adoption Support — Support services to help families after an adoption.
  • Pregnancy Tests — Services providing tests to determine whether a woman is pregnant.
  • Preschool — Services providing supervised planned care for children age three through entrance into kindergarten.
  • Prescription Assistance — Financial assistance for prescription drug related expenses.
  • Prevent & Treat — Services that help prevent health conditions and treat current health conditions.
  • Psychiatric Emergency Services — 24/7 emergency psychiatric assessment, crisis intervention, physician services, and referrals for children and adults experiencing psychiatric distress.
  • Public Housing — Publicly funded housing owned, maintained and administered by local public housing authorities.
  • Recreation — Services providing recreational and leisure activities.
  • Relief for Caregivers — Supervised care for dependent individuals providing temporary relief for family or other caregivers.
  • Representation — Legal work performed by a licensed attorney.
  • Residential Care — Out of home overnight care.
  • Residential Housing — Temporary and long-term residential housing programs and facilities.
  • Residential Treatment — Residential substance abuse treatment to assist patients in maintaining recovery while adjusting to regular daily living.
  • Resume Development — Employment services to help prepare for job interviews and improve resumes.
  • Retirement Benefits — Services providing retirement benefit plans.
  • Safe Housing — Safe and secure residential facility in an undisclosed location where victims of abuse can remain safe from the abuser.
  • Savings — Services that help manage finances and build personal savings.
  • School Supplies — Services providing backpacks, crayons and other school supplies.
  • Sex Education — Educational services related to sexual reproduction, intercourse, anatomy, reproductive health, emotional relationships, contraception, abstinence and personal rights and responsibilities.
  • Short-Term Housing — Time-limited safe and affordable housing for individuals and families typically ranging from 2 weeks to 24 months.
  • Skills & Training — Training and preparation for specific employment opportunities.
  • Skills Assessment — Programs that measure skill, abilities, interests, personality traits and other characteristics affecting work related success.
  • Sober Living — Alcohol and drug free affordable housing environments where residents can develop individual recovery programs and become self supporting.
  • Special Education — Educational services for those with learning or developmental disabilities and other cognitive challenges.
  • Specialized Therapy — Specialized treatments that help relieve or improve conditions impacting daily living.
  • Specialized Training — Various types of specific job trainings.
  • Spiritual Support — Services providing religious and spiritual support.
  • Support Group — Groups of people sharing common bonds coming together on a regular basis to share problems and experiences.
  • Support Network — Services to help build and maintain supportive relationships.
  • Supported Employment — Services providing a supported work environment, typically for individuals with severe disabilities.
  • Tax Preparation — Programs to help individuals prepare their tax returns.
  • Technology — Services providing access to assistive technology, computer labs and classes, communication devices, and more.
  • Toys & Gifts — Services providing toys and gifts for children with special healthcare needs or children going through other difficult challenges.
  • Transit — Services for bus passes, transportation to school, healthcare appointments, and more.
  • Translation & Interpretation — Services providing translators or interpreters to assist with communication.
  • Transportation — Services that promote or provide access to transportation.
  • Transportation for Healthcare — Low cost or free transportation to and/or from medical related appointments.
  • Transportation for School — Low cost or free transportation to and/or from school.
  • Tutoring — Services providing additional or private instruction.
  • Understand Disability — Services providing general education to help individuals and supporters understand challenges of persons with disabilities.
  • Understand Government Programs — Services providing information and guidance to help navigate and access government programs.
  • Understand Mental Health — Information and instruction on living a mentally healthy life.
  • Unemployment Benefits — Services providing temporary financial assistance benefits to individuals who are unemployed.
  • Vaccination — Immunization to prevent disease.
  • Virtual Support — Online support environments.
  • Vision Tests — Services providing tests to determine if an individual has visual impairments.
  • Voicemail — Services providing free access to voicemail.
  • Vouchers — Coupons to help pay for things.
  • Work — Services for finding and sustaining work and improving job skills and abilities.
  • Workplace Rights — Services that help protect your legal rights in the workplace.

Frequently Asked Questions

     
  1. What is a taxonomy?  

    TAXONOMY is a fancy word for ‘classification’ or ‘group’.  For most of us, the only time we even hear the word ‘taxonomy’ is in our middle school science class on classifying biological organisms. Remember?  Kingdom, phylum, class, order, family, genus, species.  We learn that human beings are primates; the same order as chimpanzees.  Well anyway, it’s less important you remember that and more important to note that grouping similar items together and then giving those similar items a name is the idea behind ‘taxonomy’.  

  2. Why was the taxonomy created?

    Our vision is to make human service information accessible.  In order to do that we must first have a consistent way of classifying these services.

  3.   
  4. Did you know there is taxonomy for human services published by 211 LA County?  

    Yes, we know it exists.  However, we’re taking a different approach that is free, openly available and simple.

     
  5. How was the taxonomy created?

    First we analyzed the social service programs we wanted to classify.  We grouped similar services together in a way that made sense to us and gave those groups names.  Then we tested how well that worked. Then we did that again. And again.  And again.

     
  6.  
  7. What do I need to know to understand it?  

    Nothing! Well, English might be helpful but other than that you’re good to go!  Aunt Bertha spent a long time testing different service names to make sure we were communicating exactly what we meant and you would intuitively understand.  

     
  8.  
  9. Where does the taxonomy come into play on the Aunt Bertha website?  

    Think about it like this.  Every provider administers at least one program.  Every program provides at least one client-facing service.  And every service is represented with a service tag.  Our taxonomy is a categorization of those service tags.

     
  10.  
  11. How can I get involved?  

    The most helpful thing you can do is tell us what you think.  You can leave a comment at the bottom of any page or drop us a line at taxonomy@auntbertha.com.