Accountability through Data Accuracy

Your credibility with customers in need depends on your ability to provide them with accurate information that makes a difference. Our focus on providing quality program data makes the Aunt Bertha Platform the best kept source for program information available.

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Aunt Bertha lists program information for every ZIP code in the U.S.A., from the biggest cities to the smallest towns, (yes, even in Alaska and Hawaii!).

The Aunt Bertha team is dedicated to keeping social service program information current, so you don't have to.  We've invested the last six years building a large, dedicated data operations team that is responsible for indexing government and charitable health and human service programs throughout the United States.  We look for free and reduced costs programs that help address basic human needs.

 

Our team is dedicated to keeping social service program information current so you don't have to.

Whether we find the program ourselves with our proprietary identification methods or someone refers a program to us, every program is reviewed by multiple people within the data operations team before we add it to Aunt Bertha.

Our team finds the most important information from program websites and program verification phone calls.  We then use our Open Eligibility Taxonomy to tag each program with the location it serves, as well as "who" tags that tell us who the program services and “what” tags that categorize the service. These tags make programs easy to find and relevant by a searching user. Once information is approved and on the site, the team reviews programs on a regular basis to continually verify the information.

All of this work assures the information is accurate, easy to search, and also to the point, saving users the need to go read program websites where information can be buried or confusing.

Want to manage information on your programs?

The Aunt Bertha search and referrals program also encourages service providers to claim their account on the platform, allowing them to make changes to their listing, update their capacity, or add new programs in near real-time.

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Every organization implementing the Aunt Bertha Enterprise Platform can personalize the program data displayed by adding their own programs that they offer exclusively to their customers or clients and aren't available anywhere else, and by placing display and "favorite" prioritization on programs that they have invested in or vetted.

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Aunt Bertha is so powerful because it combines the institutional knowledge of providers across Camden and makes that knowledge publicly available.

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Dr. Jeffrey Brenner
Founder, Camden Coalition